Business Continuity Management & IT Disaster Recovery

Day 1: Business Continuity Management Foundations

• Understanding the principles, objectives, and lifecycle of Business Continuity Management
• Reviewing the requirements and best practices of ISO 22301 for Business Continuity Management Systems
• Establishing business continuity policies, governance structures, and program management frameworks
• Embedding business continuity into organizational culture and business processes
• Conducting Business Impact Analysis (BIA) to identify critical business activities and dependencies
• Determining maximum tolerable downtime and business recovery priorities
• Practical workshop: Performing Business Impact Analysis and organizational risk assessment

Day 2: Business Continuity Strategy Development

• Developing recovery strategies for critical business functions and supporting technologies
• Establishing Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs)
• Evaluating worst-case disruption scenarios and organizational response options
• Selecting business continuity solutions based on operational, technical, and financial considerations
• Planning backup facilities, critical resources, and recovery capabilities
• Establishing Business Continuity and Disaster Recovery governance teams and responsibilities
• Practical workshop: Developing organizational continuity and recovery strategies

Day 3: Crisis Management and Organizational Response

• Understanding crisis management principles and organizational command structures
• Establishing incident management teams and defining roles and responsibilities
• Implementing incident command frameworks for coordinated emergency response
• Managing emergency operations centers and decision-making processes
• Developing communication strategies for employees, customers, regulators, media, and stakeholders
• Strengthening organizational resilience through crisis management exercises and scenario planning
• Practical case study: Managing a major organizational disruption from initial response through recovery

Day 4: IT Disaster Recovery and Technology Resilience

• Understanding the relationship between Business Continuity Management and IT Disaster Recovery
• Identifying disaster declaration criteria and recovery activation procedures
• Prioritizing life safety, emergency response, and operational recovery activities
• Developing IT recovery strategies for systems, networks, communications, and critical infrastructure
• Evaluating disaster recovery technologies including backup, replication, cloud recovery, and redundancy
• Managing cybersecurity incidents, ransomware attacks, and technology disruptions within BCM frameworks
• Practical workshop: Developing IT disaster recovery strategies for critical business systems

Day 5: Business Continuity Validation, Testing, and Continuous Improvement

• Maintaining and governing Business Continuity and Disaster Recovery programs
• Conducting internal reviews, audits, and performance evaluations of continuity arrangements
• Designing and managing business continuity exercises, simulations, and recovery testing
• Evaluating exercise results, identifying improvement opportunities, and updating continuity plans
• Developing organizational awareness, competency, and business continuity training programs
• Building a culture of resilience through continuous improvement and governance
• Final workshop: Developing a comprehensive Business Continuity and IT Disaster Recovery improvement roadmap, course review, and action planning