Seminar content

What you will learn

Why Attend
Effective vendor management is critical for ensuring operational efficiency, minimizing risks, improving supplier performance, and creating long-term business value. This course provides participants with practical tools and best practices for selecting the right vendors, managing contractual relationships, monitoring performance, and developing strong supplier partnerships that support organizational goals.

Course Methodology
The course uses an interactive approach that combines presentations, case studies, group discussions, practical exercises, vendor assessment activities, contract review examples, and real-world business scenarios to strengthen practical application and decision-making.

Course Objectives
By the end of this course, participants will be able to:

  • Understand the principles and importance of vendor management
  • Apply structured approaches to vendor selection and evaluation
  • Develop effective vendor contracts and performance management systems
  • Build productive vendor relationships and communication practices
  • Identify legal risks and compliance requirements in vendor agreements
  • Improve supplier performance and value creation strategies
  • Reduce operational and contractual risks

Target Audience

  • Procurement and purchasing professionals
  • Vendor and supplier relationship managers
  • Contract administrators
  • Supply chain and logistics professionals
  • Operations managers
  • Project managers
  • Professionals involved in supplier selection and contract management

Target Competencies

  • Vendor management
  • Supplier evaluation and selection
  • Contract management
  • Performance measurement and KPI development
  • Negotiation and communication skills
  • Relationship management
  • Risk assessment and mitigation
  • Strategic decision-making

Benefits

Why attend this seminar

  • Build current, practical knowledge in procurement and supply chain management.
  • Translate the course ideas into actions you can use immediately at work.
  • Review real schedule options across 12 venues and live dates.
  • Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

  • Structured seminar input and guided discussion.
  • Applied examples using current business situations.
  • Focused explanations based on the stored overview and outline.
  • Clear next steps for implementation after the course.

Target audience

Who this is for

  • Professionals responsible for procurement and supply chain management.
  • Managers, specialists, and team leads who need applied skills.
  • Participants looking for a focused route into Vendor Management: Performance, Selection & Contracting.

Seminar details

Detailed outline

Day 1: Foundations of Vendor Management

  • Understanding vendor management concepts and organizational value
  • Exploring the stages and components of the vendor management lifecycle
  • Examining the role of supplier management in supporting business performance
  • Identifying common operational challenges in managing vendors
  • Understanding responsibilities and governance within vendor relationships
  • Building a structured approach to supplier management activities

Day 2: Vendor Evaluation and Selection Strategies

  • Identifying important factors in selecting suitable vendors
  • Understanding different supplier categories and evaluation approaches
  • Exploring sourcing methods and supplier identification techniques
  • Assessing supplier proposals and conducting evaluation reviews
  • Performing due diligence and capability assessments
  • Applying practical approaches and best practices in vendor selection

Day 3: Contract Development and Vendor Performance Management

  • Understanding the fundamentals of vendor contracting processes
  • Reviewing important elements and structures of vendor agreements
  • Managing supplier performance against contractual obligations
  • Developing performance indicators and service measurement criteria
  • Monitoring and improving supplier outcomes and compliance
  • Applying effective practices in contract and performance management

Day 4: Communication and Strategic Vendor Relationships

  • Developing effective communication approaches with suppliers
  • Building collaborative relationships that support long-term value
  • Managing communication barriers and relationship challenges
  • Encouraging collaboration and continuous improvement initiatives
  • Strengthening trust and partnership effectiveness
  • Applying best practices for relationship management and stakeholder engagement

Day 5: Legal Considerations and Risk Management in Vendor Relationships

  • Understanding legal principles affecting vendor management activities
  • Reviewing supplier agreements and identifying potential risks
  • Understanding contractual responsibilities and obligations of involved parties
  • Examining methods for dispute prevention and resolution
  • Managing compliance requirements and legal exposure
  • Applying risk mitigation strategies and vendor governance practices

Dates and locations

Available seminar dates

50% DISCOUNT FOR GROUPS
0 dates
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Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

  • Participants receive an INFORAMTECH certificate for completing Vendor Management: Performance, Selection & Contracting.
  • The certificate recognises attendance and successful participation in the seminar.
  • It can support professional development records within procurement and supply chain management and related functions.
Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

  • 2 participants: 20% discount
  • 3 participants: 35% discount
  • 5 or more participants: 50% discount
Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

  • EU Companies (with valid VAT number): VAT may be reverse charged (0%)
  • EU Individuals (without VAT number): VAT is applicable based on local regulations
  • Non-EU Participants: VAT is generally not applicable (0%)
Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?
  • More than 14 days before the course: Full refund
  • 7-14 days before the course: 50% refund
  • Less than 7 days before the course: No refund
Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

  • Transfer to another date
  • Receive full refund
Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

Course participant

The structure of Vendor Management: Performance, Selection & Contracting made the topic practical and easy to apply immediately.

Course participant
Procurement and Supply Chain Management
Seminar attendee

The venue and date options made planning the right session straightforward.

Seminar attendee
Venue on request
Learning manager

Clear content, relevant examples, and useful follow-up topics for the next training step.

Learning manager
Professional development

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Venue

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