Seminar content

What you will learn

Why Attend

This course provides a strong understanding of the concepts of Document Control and Records Management and develops the requirements to help Document Controllers, Records Managers and other staff improve the control of critical documents across the organization. Using best practice and time-proven methodologies and techniques, the course enables participants to understand and implement key document control methods and improvement plans, and to understand the impact of wider information management issues and challenges.

Course Methodology

This course uses a combination of presentations, group discussions, case studies and exercises based on real life situations.

Course Objectives

By the end of the course, participants will be able to:

  • Explain how Document Control and Records Management fits within the business objectives and environment of their organizations.
  • Apply key Document Control and Records Management concepts and techniques to organizing and managing documents and records.
  • Describe the most common reasons for poor document control, and how to improve the process.
  • Explain the process of planning and implementing a Document Control and Records Management (DCRM) solution.
  • Apply best practice, yet key standards to Document Control and Records Management.
Target Audience

This course is designed for anyone from administration to management, with full or some responsibility, at a corporate and operational level, for document and records management, document control, compliance and information governance.

Target Competencies
  • Risk analysis
  • Document process analysis
  • Knowledge of relevant standards
  • Document identification
  • Managing document registers


Benefits

Why attend this seminar

  • Build current, practical knowledge in administration and secretarial.
  • Translate the course ideas into actions you can use immediately at work.
  • Review real schedule options across 10 venues and live dates.
  • Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

  • Structured seminar input and guided discussion.
  • Applied examples using current business situations.
  • Focused explanations based on the stored overview and outline.
  • Clear next steps for implementation after the course.

Target audience

Who this is for

  • Professionals responsible for administration and secretarial.
  • Managers, specialists, and team leads who need applied skills.
  • Participants looking for a focused route into Certificate in Document Control and Records Management (CDCRM).

Seminar details

Detailed outline

Foundations of Document Control

  • Understanding document control fundamentals
  • Analyzing standards related to document control
  • Identifying the important elements of document control
  • Managing deliverables for your projects
  • Document identification
  • Document types
  • Templates
  • Transmittals

Implementing Document Control

  • Ensuring quality
  • Quality standards
  • Procedures and specifications
  • Roles and responsibilities
  • Document distribution
  • Document control systems

Records Management Techniques

  • Records management lifecycle
  • Capture
  • Classification
  • Metadata
  • Collaboration
  • Searching
  • Retention, Archiving and Disposal

Planning for Document Control and Records Management

  • Drivers for document control and records management
  • Standards and guidance
  • Regulations
  • The business case
  • Risk analysis

Implementing Document Control and Records Management

  • Designing a DCRM solution
  • Requirements for a solution
  • Selecting and implementing a DCRM system
  • Migration
  • Business as usual


Dates and locations

Available seminar dates

9 dates
Date City Duration Price
6 - 10 April 2026 London - U.K 5 Days €4,200.- Book now
11 - 15 May 2026 Munich - Germany 5 Days €3,450.- Book now
8 - 12 June 2026 Kuala lumpur - Malaysia 5 Days €2,250.- Book now
6 - 10 July 2026 Munich - Germany 5 Days €3,450.- Book now
10 - 14 August 2026 Amsterdam - Netherlands 5 Days €4,250.- Book now
14 - 18 September 2026 London - U.K 5 Days €4,200.- Book now
5 - 9 October 2026 Istanbul - Turkey 5 Days €2,850.- Book now
16 - 20 November 2026 Vienna - Austria 5 Days €4,250.- Book now
7 - 11 December 2026 Barcelona - Spain 5 Days €3,850.- Book now

Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

  • Participants receive an INFORAMTECH certificate for completing Certificate in Document Control and Records Management (CDCRM).
  • The certificate recognises attendance and successful participation in the seminar.
  • It can support professional development records within administration and secretarial and related functions.
Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

  • 2 participants: 20% discount
  • 3 participants: 35% discount
  • 5 or more participants: 50% discount
Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

  • EU Companies (with valid VAT number): VAT may be reverse charged (0%)
  • EU Individuals (without VAT number): VAT is applicable based on local regulations
  • Non-EU Participants: VAT is generally not applicable (0%)
Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?
  • More than 14 days before the course: Full refund
  • 7-14 days before the course: 50% refund
  • Less than 7 days before the course: No refund
Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

  • Transfer to another date
  • Receive full refund
Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

The structure of Certificate in Document Control and Records Management (CDCRM) made the topic practical and easy to apply immediately.

Course participant
Administration and Secretarial

The venue and date options made planning the right session straightforward.

Seminar attendee
London - U.K

Clear content, relevant examples, and useful follow-up topics for the next training step.

Learning manager
Professional development

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