Leadership and Emotional Intelligence

Your seat is confirmed once full payment has been received.

Yes, we offer the following discounts for group bookings:

• 2 participants: 20% discount
• 3 participants: 35% discount
• 5 or more participants: 50% discount

No, discounts cannot be combined unless explicitly stated.

We accept bank transfers, credit/debit cards, and selected online payment methods.

Full payment must be completed before the course start date to secure your participation.

VAT treatment depends on your location and status:

• EU Companies (with valid VAT number): VAT may be reverse charged (0%)
• EU Individuals (without VAT number): VAT is applicable based on local regulations
• Non-EU Participants: VAT is generally not applicable (0%)

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Yes, cancellations must be submitted in writing.

• More than 14 days before the course: Full refund
• 7-14 days before the course: 50% refund
• Less than 7 days before the course: No refund

Yes, substitutions are allowed at no extra cost if requested before the course start date.

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

• Transfer to another date
• Receive full refund

Yes, all participants will receive a certificate of completion after attending the course.

Yes, full attendance is required to receive certification.

We offer both in-person and virtual (live online) training options.

Yes, all participants receive training materials in digital format.

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Yes, we offer tailored training programs based on your organization's needs.

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.