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Course details

Business Process Analysis & Modelling

Leadership and Management 0 live dates

UPCOMING SEMINAR Contact us

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UPCOMING SEMINAR €1,850.-

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Seminar content

What you will learn

Why Attend
Efficient business processes are essential for improving productivity, reducing costs, enhancing customer experience, and supporting organizational growth. Business process analysis and modelling help organizations understand how work is performed, identify inefficiencies, and redesign processes for better results. This course provides participants with practical tools to analyze workflows, build process models using industry techniques, and drive continuous improvement initiatives.

Course Methodology
This course uses an interactive and practical approach through presentations, case studies, modelling workshops, group discussions, software exercises, practical mapping sessions, and real workplace examples.

Course Objectives

Understand the principles of business process analysis
Identify different process types and organizational workflows
Use BPMN to model business processes clearly
Apply advanced BPMN techniques for complex processes
Build IDEF0 diagrams for structured analysis
Use process models to identify improvement opportunities
Compare modelling tools and select the right approach
Support process redesign and operational excellence

Target Audience

Business Analysts
Process Improvement Professionals
Operations Managers
Project Managers
Quality Professionals
Change Management Teams
Anyone involved in workflow improvement and business design

Target Competencies

Process Analysis
Business Modelling
BPMN
Workflow Improvement
Operational Excellence
Problem Solving
Documentation Skills
Strategic Thinking

Benefits

Why attend this seminar

Build current, practical knowledge in leadership and management.
Translate the course ideas into actions you can use immediately at work.
Review real schedule options across 12 venues and live dates.
Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

Structured seminar input and guided discussion.
Applied examples using current business situations.
Focused explanations based on the stored overview and outline.
Clear next steps for implementation after the course.

Target audience

Who this is for

Professionals responsible for leadership and management.
Managers, specialists, and team leads who need applied skills.
Participants looking for a focused route into Business Process Analysis & Modelling.

Seminar details

Detailed outline

Day 1: Foundations of Business Processes

Definition of business processes and related terminology
Main categories of business processes
Process hierarchy across organizations
Stages of business process analysis
Core concepts of process modelling
Overview of common tools and techniques
Recognising process pain points and inefficiencies

Day 2: Modelling Processes Using BPMN

Introduction to Business Process Model and Notation (BPMN)
Understanding BPMN symbols and core elements
Flow objects and connecting objects
Swimlanes for roles and responsibilities
Modelling events and triggers
Branching and joining logic in workflows
Common business process patterns
Activity: Create process diagrams using BPMN tools

Day 3: Advanced BPMN Techniques

Extended BPMN elements and advanced notation
Modelling sub-processes and reusable activities
Using pools and lanes to represent participants
Message flows versus sequence and default flows
Handling exceptions and alternative paths
Using activity attributes effectively
Activity: Develop complex workflow models

Day 4: Modelling Processes Using IDEF0

Relationship between organizational structure and processes
Business process classification frameworks
Introduction to IDEF0 modelling methodology
Modelling activities, controls, inputs, and outputs
Building Context and Top-Level diagrams
Creating decomposition and child diagrams
Using glossaries and data dictionaries
Activity: Practice creating IDEF0 diagrams

Day 5: Improving Processes Through Modelling

Capturing business knowledge from stakeholders
Using models to identify improvement opportunities
Applying As-Is and To-Be modelling methods
Representing future improvements visually
Best practices for implementing redesigned processes
Choosing the right modelling tool for business needs
Final workshop: Process improvement action plan

Dates and locations

Available seminar dates

0 dates

No scheduled sessions found This course exists in the courses table, but there are no matching schedule rows yet.

Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

Participants receive an INFORAMTECH certificate for completing Business Process Analysis & Modelling.
The certificate recognises attendance and successful participation in the seminar.
It can support professional development records within leadership and management and related functions.

Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

2 participants: 20% discount
3 participants: 35% discount
5 or more participants: 50% discount

Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

EU Companies (with valid VAT number): VAT may be reverse charged (0%)
EU Individuals (without VAT number): VAT is applicable based on local regulations
Non-EU Participants: VAT is generally not applicable (0%)

Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?

More than 14 days before the course: Full refund
7-14 days before the course: 50% refund
Less than 7 days before the course: No refund

Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

Transfer to another date
Receive full refund

Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

“

The structure of Business Process Analysis & Modelling made the topic practical and easy to apply immediately.

Course participant

Leadership and Management

“

The venue and date options made planning the right session straightforward.

Seminar attendee

Venue on request

“

Clear content, relevant examples, and useful follow-up topics for the next training step.

Learning manager

Professional development