Seminar content

What you will learn

Why Attend

Business disruptions, cyber incidents, natural disasters, and infrastructure failures can significantly impact organizational operations. This course equips participants with the knowledge and practical skills to develop, implement, maintain, and continually improve Business Continuity Management (BCM) and IT Disaster Recovery (ITDR) programs aligned with international best practices. Participants will learn how to build organizational resilience, minimize operational downtime, protect critical business services, and ensure rapid recovery from disruptive events.

Course Methodology

The course combines instructor-led presentations, practical workshops, Business Impact Analysis (BIA) exercises, disaster recovery planning activities, case studies, crisis simulations, group discussions, and real-world scenarios based on industry best practices.

Course Objectives

By the end of this course, participants will be able to:

  • Understand the principles and lifecycle of Business Continuity Management
  • Develop Business Continuity and IT Disaster Recovery strategies aligned with organizational objectives
  • Conduct Business Impact Analysis (BIA) and risk assessments
  • Establish recovery objectives and continuity strategies for critical business services
  • Design crisis management structures and emergency response frameworks
  • Develop, test, maintain, and continually improve BCM and ITDR plans
  • Strengthen organizational resilience against operational, technological, and cyber-related disruptions

Target Audience

  • Business continuity managers
  • IT managers and IT infrastructure professionals
  • Risk management professionals
  • Information security professionals
  • Operations managers
  • Crisis management teams
  • Internal auditors and compliance professionals
  • Professionals responsible for organizational resilience

Target Competencies

  • Business Continuity Management (BCM)
  • IT Disaster Recovery (ITDR)
  • Business Impact Analysis (BIA)
  • Crisis management
  • Risk assessment
  • Incident response
  • Organizational resilience
  • Recovery planning

Benefits

Why attend this seminar

  • Build current, practical knowledge in business continuity and crisis management.
  • Translate the course ideas into actions you can use immediately at work.
  • Review real schedule options across 13 venues and live dates.
  • Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

  • Structured seminar input and guided discussion.
  • Applied examples using current business situations.
  • Focused explanations based on the stored overview and outline.
  • Clear next steps for implementation after the course.

Target audience

Who this is for

  • Professionals responsible for business continuity and crisis management.
  • Managers, specialists, and team leads who need applied skills.
  • Participants looking for a focused route into Business Continuity Management & IT Disaster Recovery.

Seminar details

Detailed outline

Day 1: Business Continuity Management Foundations

  • Understanding the principles, objectives, and lifecycle of Business Continuity Management
  • Reviewing the requirements and best practices of ISO 22301 for Business Continuity Management Systems
  • Establishing business continuity policies, governance structures, and program management frameworks
  • Embedding business continuity into organizational culture and business processes
  • Conducting Business Impact Analysis (BIA) to identify critical business activities and dependencies
  • Determining maximum tolerable downtime and business recovery priorities
  • Practical workshop: Performing Business Impact Analysis and organizational risk assessment

Day 2: Business Continuity Strategy Development

  • Developing recovery strategies for critical business functions and supporting technologies
  • Establishing Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs)
  • Evaluating worst-case disruption scenarios and organizational response options
  • Selecting business continuity solutions based on operational, technical, and financial considerations
  • Planning backup facilities, critical resources, and recovery capabilities
  • Establishing Business Continuity and Disaster Recovery governance teams and responsibilities
  • Practical workshop: Developing organizational continuity and recovery strategies

Day 3: Crisis Management and Organizational Response

  • Understanding crisis management principles and organizational command structures
  • Establishing incident management teams and defining roles and responsibilities
  • Implementing incident command frameworks for coordinated emergency response
  • Managing emergency operations centers and decision-making processes
  • Developing communication strategies for employees, customers, regulators, media, and stakeholders
  • Strengthening organizational resilience through crisis management exercises and scenario planning
  • Practical case study: Managing a major organizational disruption from initial response through recovery

Day 4: IT Disaster Recovery and Technology Resilience

  • Understanding the relationship between Business Continuity Management and IT Disaster Recovery
  • Identifying disaster declaration criteria and recovery activation procedures
  • Prioritizing life safety, emergency response, and operational recovery activities
  • Developing IT recovery strategies for systems, networks, communications, and critical infrastructure
  • Evaluating disaster recovery technologies including backup, replication, cloud recovery, and redundancy
  • Managing cybersecurity incidents, ransomware attacks, and technology disruptions within BCM frameworks
  • Practical workshop: Developing IT disaster recovery strategies for critical business systems

Day 5: Business Continuity Validation, Testing, and Continuous Improvement

  • Maintaining and governing Business Continuity and Disaster Recovery programs
  • Conducting internal reviews, audits, and performance evaluations of continuity arrangements
  • Designing and managing business continuity exercises, simulations, and recovery testing
  • Evaluating exercise results, identifying improvement opportunities, and updating continuity plans
  • Developing organizational awareness, competency, and business continuity training programs
  • Building a culture of resilience through continuous improvement and governance
  • Final workshop: Developing a comprehensive Business Continuity and IT Disaster Recovery improvement roadmap, course review, and action planning

Dates and locations

Available seminar dates

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Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

  • Participants receive an INFORAMTECH certificate for completing Business Continuity Management & IT Disaster Recovery.
  • The certificate recognises attendance and successful participation in the seminar.
  • It can support professional development records within business continuity and crisis management and related functions.
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Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

  • 2 participants: 20% discount
  • 3 participants: 35% discount
  • 5 or more participants: 50% discount
Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

  • EU Companies (with valid VAT number): VAT may be reverse charged (0%)
  • EU Individuals (without VAT number): VAT is applicable based on local regulations
  • Non-EU Participants: VAT is generally not applicable (0%)
Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?
  • More than 14 days before the course: Full refund
  • 7-14 days before the course: 50% refund
  • Less than 7 days before the course: No refund
Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

  • Transfer to another date
  • Receive full refund
Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

Course participant

The structure of Business Continuity Management & IT Disaster Recovery made the topic practical and easy to apply immediately.

Course participant
Business Continuity and Crisis Management
Seminar attendee

The venue and date options made planning the right session straightforward.

Seminar attendee
Venue on request
Learning manager

Clear content, relevant examples, and useful follow-up topics for the next training step.

Learning manager
Professional development

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