Course details
Seminar content
What you will learn
Why Choose Strategic Crisis Management, Incorporating Security & Major Emergency Response Training Course?
Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders need access to the right information, at the right time, and at the right level of detail, to make the right decisions.
The value of good crisis leadership has been proven over past years.
It is accepted that the increasing range of potential incidents and emergencies which could affect business, disrupt production and affect global reputation are becoming increasingly complicated.
This new training course will teach you that Strategic Crisis Management is the identification, selection and implementation of yours, and the organisation’s goals and objectives, and how utilising your authentic Leadership qualities you will be able to deliver great outcomes so successfully dealing with any Crisis.
This Strategic Crisis Management, Incorporating Security & Major Emergency Response training course will feature:
- How to be successful in the Four critical areas of Emergency Response
- Utilising the Five Levels of Leadership to get the maximum from your Teams
- Fourteen characteristics you need to learn to be an effective Crisis Leader
- How to avoid mis-management and so make a bad situation worse
- Rapidly establishing options, making judgements, redefining standards
- Analysis of the human factor, psychological readiness, discipline & leadership
What are the Goals?
By the end of this training course, participants will be able to:
- Acquire an in-depth knowledge of Strategic Crisis Management
- Develop strategies so you and your team respond efficiently and effectively
- Analyse Five deadly leadership behaviours and Six winning strategies in a crisis
- Implement the Five major functional areas of Incident Command Systems
- Plan for more beneficially rewarding multi-agency exercises
- Effectively use advanced techniques that will improve leadership performance at that critical time
Who is this Training Course for?
Anyone who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms.
This Strategic Crisis Management, Incorporating Security & Major Emergency Response training course is suitable to a wide range of professionals but will greatly benefit:
- Fire Management Professionals
- Security Management Professionals
- Health, Safety and Environment personnel
- Operation, Asset and Facility Professionals
- Risk, Marketing and Insurance Professionals
- Designated Incident, Emergency and Crisis Response Professionals
- Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
- Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
Benefits
Why attend this seminar
- Build current, practical knowledge in auditing and governance risk and compliance.
- Translate the course ideas into actions you can use immediately at work.
- Review real schedule options across 10 venues and live dates.
- Connect course detail, venue, and category routes in one workflow.
Methodology
How the course is delivered
- Structured seminar input and guided discussion.
- Applied examples using current business situations.
- Focused explanations based on the stored overview and outline.
- Clear next steps for implementation after the course.
Target audience
Who this is for
- Professionals responsible for auditing and governance risk and compliance.
- Managers, specialists, and team leads who need applied skills.
- Participants looking for a focused route into Strategic Crisis Management, Incorporating Security & Major Emergency Response.
Seminar details
Detailed outline
Day one: Evaluate, Mitigate and Responding to Challenges
- Understanding Strategic Crisis Management
- Consider the complete range of risks to your organisation
- CMT and ERT - Roles & Responsibilities
- Issues management, master this before it becomes a Crisis
- Who else inside and outside the organisation should be involved
- Five deadly Leadership behaviours & Six winning strategies
- Understanding 'denial-curve' and 'group-think' syndromes
Day two: Planning & Security – Who and What Else Should be Considered
- Security Management & Asset Protection
- Case Studies, why some companies fail, and others survive
- Based on the previous module, self-evaluation questionnaire
- Developing, improving & implementing Emergency Response Plans
- Business Continuity Management (BCM) Strategies
- Case Study and Workshop
Day three: Crisis Communications & Incident On-Scene Management
- Incident Command Systems (ICS)
- On Scene Crisis Management, essential elements for success
- Emergency Communication Centres, avoiding the ten most common mistakes
- Reputation Management - Managing Social Media
- Press Conference & step by step guidance on how to conduct TV interviews
- Case Study
- Exercise: Crisis Communications Strategy
Day four: The Human Factor – What Can Go Right and What Can Go Wrong?
- Alerting and Warning
- Evacuation Strategies
- Major Incident Simulation - Role Playing Workshop
- Psychological & Welfare concerns in Crisis Management
- How to improve staff morale and confidence in the process
- Questionnaire, are your batteries in good condition
- Corporate Case Study – when the board get it wrong
Day five: Crisis Management Plan Testing, Training and Exercising
- Case Studies x 3 with the same root cause, are we learning
- Exercises: a programme of learning and of validating plans and procedures
- How to get advantageous results from an exercise
- Post Incident evaluations, de-briefing skills, managing hot & cold de-briefs
- Critique report writing, executive summaries and key recommendations
- Closing the loop. Implementing recommendations, continuing the process
Dates and locations
Available seminar dates
| Date | City | Duration | Price | |
|---|---|---|---|---|
| 13 - 17 Apr 2026 | Barcelona - Spain | 5 Days | €3,850.- | Book now |
| 18 - 22 May 2026 | London - U.K | 5 Days | €4,200.- | Book now |
| 22 - 26 June 2026 | Munich - Germany | 5 Days | €3,450.- | Book now |
| 13 - 17 July 2026 | Amsterdam - Netherlands | 5 Days | €4,250.- | Book now |
| 17 - 21 August 2026 | London - U.K | 5 Days | €4,200.- | Book now |
| 21 - 25 September 2026 | Istanbul - Turkey | 5 Days | €2,850.- | Book now |
| 19 - 23 October 2026 | Vienna - Austria | 5 Days | €4,250.- | Book now |
| 2 - 6 November 2026 | Barcelona - Spain | 5 Days | €3,850.- | Book now |
| 21 - 25 December 2026 | Paris - France | 5 Days | €4,500.- | Book now |
| Date | Duration | Price | |
|---|---|---|---|
| 13 - 17 Apr 2026 | 5 Days | €2,250.- | Book now |
| 18 - 22 May 2026 | 5 Days | €2,250.- | Book now |
| 22 - 26 June 2026 | 5 Days | €2,250.- | Book now |
| 13 - 17 July 2026 | 5 Days | €2,250.- | Book now |
| 17 - 21 August 2026 | 5 Days | €2,250.- | Book now |
| 21 - 25 September 2026 | 5 Days | €2,250.- | Book now |
| 19 - 23 October 2026 | 5 Days | €2,250.- | Book now |
| 2 - 6 November 2026 | 5 Days | €2,250.- | Book now |
| 21 - 25 December 2026 | 5 Days | €2,250.- | Book now |
Course certificate
Certificate awarded on completion
Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.
- Participants receive an INFORAMTECH certificate for completing Strategic Crisis Management, Incorporating Security & Major Emergency Response.
- The certificate recognises attendance and successful participation in the seminar.
- It can support professional development records within auditing and governance risk and compliance and related functions.
Information about
Frequently asked questions
When is my seat confirmed?
Your seat is confirmed once full payment has been received.
Do you offer group discounts?
Yes, we offer the following discounts for group bookings:
- 2 participants: 20% discount
- 3 participants: 35% discount
- 5 or more participants: 50% discount
Can discounts be combined with other offers?
No, discounts cannot be combined unless explicitly stated.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and selected online payment methods.
When do I need to pay?
Full payment must be completed before the course start date to secure your participation.
Is VAT included in the course fee?
VAT treatment depends on your location and status:
- EU Companies (with valid VAT number): VAT may be reverse charged (0%)
- EU Individuals (without VAT number): VAT is applicable based on local regulations
- Non-EU Participants: VAT is generally not applicable (0%)
Can I get a VAT invoice?
Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.
Can I cancel my registration?
Yes, cancellations must be submitted in writing.
What is your refund policy?
- More than 14 days before the course: Full refund
- 7-14 days before the course: 50% refund
- Less than 7 days before the course: No refund
Can I transfer my seat to another person?
Yes, substitutions are allowed at no extra cost if requested before the course start date.
What happens if the course is postponed or canceled?
We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:
- Transfer to another date
- Receive full refund
Will I receive a certificate?
Yes, all participants will receive a certificate of completion after attending the course.
Is attendance mandatory?
Yes, full attendance is required to receive certification.
Are your courses online or in-person?
We offer both in-person and virtual (live online) training options.
Will course materials be provided?
Yes, all participants receive training materials in digital format.
Are travel and accommodation included?
No, participants are responsible for their own travel and accommodation unless otherwise stated.
Can you deliver customized or in-house training?
Yes, we offer tailored training programs based on your organization's needs.
How can I contact you for support?
You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.
Testimonials
The structure of Strategic Crisis Management, Incorporating Security & Major Emergency Response made the topic practical and easy to apply immediately.
The venue and date options made planning the right session straightforward.
Clear content, relevant examples, and useful follow-up topics for the next training step.
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