Effective interpersonal communication is the foundation of strong relationships, whether at work, at home, or in social settings. This course focuses on developing the skills needed to communicate clearly, listen actively, and resolve conflicts constructively. By the end of the course, participants will be equipped to build trust, foster collaboration, and create deeper connections through dialogue.

Course Methodology

This course is highly interactive and practical, featuring:

Lectures: Expert-led sessions on interpersonal communication principles and techniques.
Role-Playing: Simulated scenarios to practice communication skills.
Group Discussions: Collaborative activities to share experiences and insights.
Self-Assessments: Tools to identify personal communication strengths and areas for improvement.
Exercises and Activities: Hands-on practice for applying communication strategies.

Course Objectives

By the end of this course, participants will:

Understand the principles of effective interpersonal communication.
Develop active listening skills to better understand others.
Learn to express themselves clearly and assertively.
Master techniques for managing and resolving conflicts.
Build empathy and emotional intelligence to strengthen relationships.

Target Audience

This course is ideal for:

Professionals looking to improve workplace communication and collaboration.
Managers and team leaders aiming to build stronger teams.
Individuals seeking to enhance personal relationships.
Customer service representatives and client-facing roles.
Anyone who wants to communicate more effectively in their daily interactions.

Target Competencies

Participants will develop the following competencies:

Active Listening: Understanding and responding to others effectively.
Verbal Communication: Speaking clearly and confidently.
Non-Verbal Communication: Using body language, tone, and gestures to enhance dialogue.
Conflict Resolution: Navigating disagreements constructively.
Emotional Intelligence: Building empathy and managing emotions in communication.

Benefits

Why attend this seminar

Build current, practical knowledge in communication and writing skills.
Translate the course ideas into actions you can use immediately at work.
Review real schedule options across 12 venues and live dates.
Connect course detail, venue, and category routes in one workflow.

Methodology

How the course is delivered

Structured seminar input and guided discussion.
Applied examples using current business situations.
Focused explanations based on the stored overview and outline.
Clear next steps for implementation after the course.

Target audience

Who this is for

Professionals responsible for communication and writing skills.
Managers, specialists, and team leads who need applied skills.
Participants looking for a focused route into Interpersonal Communication: Building Stronger Relationships Through Dialogue.

Seminar details

Detailed outline

Day 1: Foundations of Interpersonal Communication

What is interpersonal communication? Key principles and importance.
The communication process: Sender, message, receiver, and feedback.
Barriers to effective communication and how to overcome them.
Activity: Self-assessment of communication strengths and weaknesses.

Day 2: Active Listening and Empathy

The importance of active listening in building relationships.
Techniques for active listening: Paraphrasing, summarizing, and asking questions.
Developing empathy: Understanding others’ perspectives and emotions.
Activity: Role-playing active listening and empathetic responses.

Day 3: Verbal and Non-Verbal Communication

Speaking clearly and assertively: Tone, pace, and word choice.
The role of non-verbal communication: Body language, eye contact, and gestures.
Aligning verbal and non-verbal cues for consistent messaging.
Activity: Practicing verbal and non-verbal communication in pairs.

Day 4: Managing and Resolving Conflicts

Understanding the sources of conflict in communication.
Strategies for constructive conflict resolution: Collaboration and compromise.
De-escalating tense situations and finding common ground.
Activity: Role-playing conflict resolution scenarios.

Day 5: Building Trust and Strengthening Relationships

The role of trust in interpersonal communication.
Techniques for building and maintaining trust through dialogue.
Emotional intelligence: Managing emotions and fostering positive interactions.
Course wrap-up: Key takeaways and action plans for continued improvement.

Additional Notes:

Each day includes breaks and time for Q&A.
Participants will receive a workbook with templates, checklists, and resources.
A certificate of completion will be awarded at the end of the course.

Dates and locations

Available seminar dates

7 dates

Date	Duration	Price
15 - 19 June 2026	5 Days	€3,850.-	Book now
20 - 24 July 2026	5 Days	€3,250.-	Book now
3 - 7 August 2026	5 Days	€4,250.-	Book now
7 - 11 September 2026	5 Days	€2,250.-	Book now
12 - 16 October 2026	5 Days	€3,850.-	Book now
9 - 13 November 2026	5 Days	€4,200.-	Book now
14 - 18 December 2026	5 Days	€3,450.-	Book now

Date	Duration	Price
15 - 19 June 2026	5 Days	€1,850.-	Book now
20 - 24 July 2026	5 Days	€1,850.-	Book now
3 - 7 August 2026	5 Days	€1,850.-	Book now
7 - 11 September 2026	5 Days	€1,850.-	Book now
12 - 16 October 2026	5 Days	€1,850.-	Book now
9 - 13 November 2026	5 Days	€1,850.-	Book now
14 - 18 December 2026	5 Days	€1,850.-	Book now

Course certificate

Certificate awarded on completion

Every participant who completes this seminar receives a professional course certificate from INFORAMTECH.

Participants receive an INFORAMTECH certificate for completing Interpersonal Communication: Building Stronger Relationships Through Dialogue.
The certificate recognises attendance and successful participation in the seminar.
It can support professional development records within communication and writing skills and related functions.

Verify a certificate

Information about

Frequently asked questions

When is my seat confirmed?

Your seat is confirmed once full payment has been received.

Do you offer group discounts?

Yes, we offer the following discounts for group bookings:

2 participants: 20% discount
3 participants: 35% discount
5 or more participants: 50% discount

Can discounts be combined with other offers?

No, discounts cannot be combined unless explicitly stated.

What payment methods do you accept?

We accept bank transfers, credit/debit cards, and selected online payment methods.

When do I need to pay?

Full payment must be completed before the course start date to secure your participation.

Is VAT included in the course fee?

VAT treatment depends on your location and status:

EU Companies (with valid VAT number): VAT may be reverse charged (0%)
EU Individuals (without VAT number): VAT is applicable based on local regulations
Non-EU Participants: VAT is generally not applicable (0%)

Can I get a VAT invoice?

Yes, all participants receive an official invoice. EU companies must provide a valid VAT number.

Can I cancel my registration?

Yes, cancellations must be submitted in writing.

What is your refund policy?

More than 14 days before the course: Full refund
7-14 days before the course: 50% refund
Less than 7 days before the course: No refund

Can I transfer my seat to another person?

Yes, substitutions are allowed at no extra cost if requested before the course start date.

What happens if the course is postponed or canceled?

We reserve the right to reschedule or cancel a course due to unforeseen circumstances. In such cases, you may:

Transfer to another date
Receive full refund

Will I receive a certificate?

Yes, all participants will receive a certificate of completion after attending the course.

Is attendance mandatory?

Yes, full attendance is required to receive certification.

Are your courses online or in-person?

We offer both in-person and virtual (live online) training options.

Will course materials be provided?

Yes, all participants receive training materials in digital format.

Are travel and accommodation included?

No, participants are responsible for their own travel and accommodation unless otherwise stated.

Can you deliver customized or in-house training?

Yes, we offer tailored training programs based on your organization's needs.

How can I contact you for support?

You can reach us via email info@inforamtech.uk or through our contact form. Our team will respond promptly.

Testimonials

“

The structure of Interpersonal Communication: Building Stronger Relationships Through Dialogue made the topic practical and easy to apply immediately.

Course participant

Communication and Writing Skills